The Concept - WHY?

VirtualCall claims that part-time form virtual work is an antidote to inactivity, and in medium and long term this model will be able to solve the inactivity problem in EU, in parallel to technological developments; knowing that many conventional job positions will be replaced by either robots or artificial intelligence oriented platforms; such as mobiles are doing simultaneous translations and they will replace this job position after being developed further; virtual working will be more common in the form of home offices. The less inactivity rate in societies will definitely mean more wealth, which is the core of all targets of nations.

News

How to Design WFM Schedules That Prioritize Mental Wellness

Doug Casterton shares his perspective on why mental wellness matters in contact centres and how workforce management can move the needle...

21.Mar.2025


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