Overview - The Idea

The concrete aim of this project is “to e-train women for their e-employment as call center representatives, to work from their homes”. The training concept also includes estage possibility for efficient and complete result achievement. After such a program, individuals will be ready to start working, without needing extra steps. So, the main objective is “to increase the employability of women in a profitable scheme for both employee and employer, under current market conditions”.

Integrated e-Training and e-Stage portal supported by Android APP will allow call center representatives to be e-trained and e-practice by means of calling each other and simulating clients in changing roles. The repetition of e-learning modules depending on the strengths/weaknesses, re-studying while repeating e-courses and similar features will bring the possibility of satisfactory self-evaluation before starting to actual work.


Make the Most of Your Biggest Asset – Your Employees

Although very useful for less complex requests, self-service tools are not always enough to resolve queries. The same is true for agents...


Feedback - How did you find us?

How did you find us?

Steps & Events