Methods - What are the OUTPUTS?

► Needs Analysis of Learning Needs of Virtual Call Center Services and Needs of Sector

► e-Learning Content Development and Self Assessment for Readiness & VirtualCall e-Course Adaptation to e-Training

► VirtualCall Portal & Mobile App

► VirtualCall e-Manual & Help Function

► VirtualCall Feedback System & Testing

News

How Did Remote Work Revitalize Collaborative CX?

Josh Pikal at Five9 looks to answer the question on how remote work revitalized collaborative CX. Collaborative CX has emerged as a key...

28.Mar.2024


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