Methods - What are the OUTPUTS?

► Needs Analysis of Learning Needs of Virtual Call Center Services and Needs of Sector

► e-Learning Content Development and Self Assessment for Readiness & VirtualCall e-Course Adaptation to e-Training

► VirtualCall Portal & Mobile App

► VirtualCall e-Manual & Help Function

► VirtualCall Feedback System & Testing

News

Make the Most of Your Biggest Asset – Your Employees

Although very useful for less complex requests, self-service tools are not always enough to resolve queries. The same is true for agents...

14.Jun.2024


Feedback - How did you find us?

How did you find us?

Steps & Events