e-Manual - for VirtualCall Portal

In this e-Manual, you will find easy steps for efficient navigation in the portal and e-Learning system.
1. Introduction to VirtualCall e-Learning Environment
2. VirtualCall Portal Navigation
2.1. Visitors’ Navigation
2.2. Learners’ Navigation
3. How to Register
4. Learners’ Area
5. e-Course – Access to Sections and Modules
5.1. e-Course – Guides’ Section and Modules
5.2. e-Course – Start-ups’ Section and Modules
5.3. e-Course – Access to Modules Brief Info
5.3.1. e-Course – Module Readiness Tests
5.3.2. e-Course – Module Content Access in eBook Format
5.3.3. e-Course – Module Content Access in PDF Format
5.3.4. e-Course – Module Perception Tests
5.4. e-Course – General Comments
6. VirtualCall Certificate
7. Q&A - FAQ
8. Feedback
9. Mobile Devices & VirtualCall App

News

Make the Most of Your Biggest Asset – Your Employees

Although very useful for less complex requests, self-service tools are not always enough to resolve queries. The same is true for agents...

14.Jun.2024


Feedback - How did you find us?

How did you find us?

Steps & Events